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CRM Evaluation Center

Nov 24, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Fischer’s Prio! SecureSync ~ A Solution to Enterprise Directory Chaos ( Pages)
by P. Hayes
Jun 5, 2000 Abstract : Prio! SecureSync combines the proven technologies of Fischer Systems and Siemens, providing over 18 years of combined directory synchronization and management experience. The flexibility and interoperability of the product have certainly captured the industries attention in bringing order to ‘directory chaos’, thereby allowing an always up to date, synchronized, disparate directory computing environment.
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When EDI Goes Native, Everything Falls in Sync with IQMS ( Pages)
by P.J. Jakovljevic
Apr 8, 2005 Abstract : IQMS's IQ EDI module is a natively-built solution that deals with the complexities of data synchronization among EDI documents and eliminates the need for third-party translators.
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The Role of PIM and PLM in the Product Information Supply Chain: Where is Your Link? ( Pages)
by Jim Brown and Bob Gallagher
Mar 28, 2005 Abstract : Diverse groups have been discussing PIM from the perspective of data synchronization and syndication, product lifecycle management (PLM), and enterprise publishing. Each of these product categories includes the management of product information, but each uses product information for a different operational role.
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GXS Acquires HAHT Commerce or More Synchronized Retail B2B Data Part Four: Challenges and User Recommendations. ( Pages)
by P.J. Jakovljevic
Mar 12, 2004 Abstract : With the acquisition of HAHT, GXS is making a play to build out its complementary software offerings--in particular, its product information management (PIM) and data synchronization tools.
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GXS Acquires HAHT Commerce for More Synchronized Retail B2B Data Part Two: HAHT Commerce ( Pages)
by P.J. Jakovljevic
Mar 10, 2004 Abstract : HAHT PIM is a strategic solution designed to meet current and evolving standards for collaborative trading. It empowers manufacturers to manage product information and optimize product data synchronization from product launch through to sunset via the automation of internal and external business processes with trading partners.
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The Role of PIM and PLM in the Product Information Supply Chain: Where is Your Link? (3 Pages)
by Jim Brown and Bob Gallagher
Nov 1, 2004 Abstract : Diverse groups have been discussing PIM from the perspective of data synchronization and syndication, product lifecycle management (PLM), and enterprise publishing. Each of these product categories includes the management of product information, but each uses product information for a different operational role.
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SAP Bolsters NetWeaver's MDM Capabilities Part Five: Challenges and User Recommendations ( Pages)
by P.J. Jakovljevic
Dec 6, 2004 Abstract : SAP customers waiting for MDM to address data synchronization initiatives can be confident that, in the long term, SAP will likely address consolidation of product data for more purposes than a mere compliance to retailers’ mandates.
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JDA Portfolio: For the Retail Industry Part Six: ERP Vendors and User Recommendations ( Pages)
by P.J. Jakovljevic
Jan 3, 2005 Abstract : ERP vendors promise products linking to financial and manufacturing systems (which logically, is currently the vendor's own system) and include collaborative SRM and PLM capabilities and links to CRM systems. JDA and others must simplify their integration framework strategies and JDA must focus on data synchronization to offer a truly differentiating collaboration product.
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CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born ( Pages)
by Randy Garland
Aug 27, 2001 Abstract : Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more difficult to implement, and less likely to satisfy - either buyers of the software or their customers. Keep your eye on the ball: your customers, and your business.
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